Privacy Policy
– Farmacia La Receta
Last updated: February 3, 2026
At Farmacia La Receta, we deeply respect the privacy and trust of our patients, customers, and providers. This Privacy Policy explains how we collect, use, protect, and handle the personal information we obtain through our in-person, phone, and digital services.
1. Information We Collect
We collect only the information necessary to provide safe, accurate, and efficient pharmacy services. This may include:
Personal Information
First and last name
Date of birth
Physical and mailing address
Phone number
Email address
Health Information
Medication history
Allergies and relevant medical conditions
Information provided by your physician or healthcare provider
Dispensing records and clinical services
Payment Information
Payment methods used
Information necessary to process transactions
Digital Information (if applicable)
Messages sent through WhatsApp Business, social media, or digital forms
Communication preferences
2. How We Use Your Information
The information collected is used exclusively for:
Safe medication dispensing
Prescription and compounded medication preparation
Communication with patients and providers
Refill coordination and authorizations
Clinical services (vaccinations, counseling, monitoring, etc.)
Payment processing
Compliance with applicable laws and regulations
We never use your information for purposes unrelated to your care or without your consent.
3. Information Protection
At Farmacia La Receta, we apply administrative, technical, and physical safeguards to protect your information, including:
Secure record management systems
Limited access to authorized personnel only
Confidentiality protocols
Ongoing system monitoring and updates
Continuous staff training
4. Information Disclosure
We may share information only when necessary to:
Process prescriptions with physicians, health plans, or insurers
Comply with legal or regulatory requirements
Protect the patient’s health and safety
We never sell or share personal information with third parties for commercial purposes.
5. Patient Rights
You have the right to:
Access your information
Request corrections
Request copies of your records
Limit certain uses or disclosures
Withdraw your consent where applicable
6. Communications
We may contact you regarding:
Medication reminders
Refill notifications
Information about clinical services
Messages related to your health or treatment
You may request to stop these communications at any time.
7. Use of Digital Platforms
If you use WhatsApp Business, social media, or digital forms:
Your information will be handled with the same level of confidentiality
Diagnoses or sensitive information will not be discussed through unsecured channels
These channels will be used only for basic coordination and customer service
8. Changes to This Policy
We may update this Privacy Policy as needed. The most recent version will be available through our official channels.
9. Contact
For questions about this policy or your personal information, you may contact us at:
Farmacia La Receta
2437 Paseo Perla del Sur, Ponce, Puerto Rico, 00730
+1 787 841 4000
info@azure-toad-996161.hostingersite.com
